CMS Website Platform Frequently Asked Questions
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Q. What is a Content Management System (Website Platform)?
A. A Content Management System (Website Platform) is a software system used to create, manage, and publish information directly on your website without programming or technical knowledge. Typically, a Website Platform consists of two elements: the Content Management Application (CMA) and the Content Delivery Application (CDA).
The CMA element allows the content manager or author, who may not know Hypertext Markup Language (HTML), to manage the creation, modification, and removal of content from a Web site without needing the expertise of a Webmaster.
The CDA element It is a system that allows you to manage and distribute content through a permission based log-in area ensuring that the design and structure of the website stays true to form.
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Q. How do I know if I need a Website Platform?
A. You need a Website Platform if you want to create and publish your own information. Especially if you have a lot of information and multiple people creating and and editing that information. CMS Website Platform software gives companies the flexibility in a website to manage and distribute lots of content based on permissions and the ability to assign restricted content to groups of people to view. Informational webpages, intranets, and commercial websites are just a few of CMS Website Platform's many uses. If you want to use your website as a tool, to inform your users about your business, and want to keep your website up to date - then you need CMS Website Platform.
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Q. What are the benefits of a CMS Website Platform?
A. You can save the costs of hiring a webmaster to maintain your site. You can always have up to date content on your site. You can save time by having FAQs, forms, and other information that people ask about your business. Instead of having a call center - or a person to answer questions for a caller, post the info online and save time and money.
- Allows access to update content based on permissions for your staff.
- Allows companies to have a public website as well as a private Intranet.
- Allows visitors to access and communicate your content to other people through PDF’s, print and email to a friend.
- Supports rotating banners, RSS feeds, forums, events calendar, wrappers, polls, and newsletter management.
- Supports many types of content forms: blogging, links, wrappers, static content and news feeds.
- Allows you to assign a publish date and expiration date and archives all content.
- The entire site is searchable by “Any Words”, “All Words” and “Exact Phrase” and the content search results can be displayed by order as “Newest First”, “Oldest First”, “Most Popular”, “Alphabetical”, and by “Section and Category”.
- Allows visitors to login to see private content based on their permissions.
- Allows visitors to interact with your website through forums, polls and permission based content.
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Q. How much control do I have over how my CMS Website Platform website looks?
A. You have a lot of control of the look and feel of the website. The CMS Website Platform can support a custom design that our graphic designers will create for you based on your design consultation and other materials supplied by you. Also, after the design is changed we do not limit the amount of changes you can make until the design reflects your over all objectives. You can change colors and where things are located as well as inserting images. For a truly custom design you can purchase graphic design services from BizAtomic.
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Q. What are permission levels and how are they beneficial?
A. Permission levels control and limit access to information and authoring capabilities to ensure that information on your site is only being authored by individuals with the permission and knowledge to do so. They provide levels of access to the website content through a username and password to update, edit, publish or view content. Permission levels are assigned by the CMS Administrator based on the content the administrator wants a person to be able to access. This allows the Administrator to assign content tasks to their staff. It also allows the Administrator to assign logins to visitors to view private content. This saves money, time,and helps ensure accuracy. For the end user, they allow different people to see different portions of your site - this saves you the cost of having multiple websites. One site can end up working as a front end site for end users, with an internal intranet. The possibilities are endless.
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Q. What is the web based Administration area used for?
A. The web based administration area is used to manage and create your content, and manage users and their permission levels. This is where the administrator can create, add, and delete users. Also this area gives full control over the functions of the CMS Website Platform system. To add, delete user profiles, to create content, manage all aspects of the website. The administration area is also where you will view and choose whether to approve or deny the posting of authored information to the live front end of the website.
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Q. Do I need technical knowledge to use the Administration area?
A. No. The CMS Website Platform gives full control to administrator and doesn't require the administrator to have any programming knowledge. The system requires simple computer skills such as MS Word.
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Q. How long will it take to launch my CMS website from the time I sign up?
A. Launch dates are based on materials received from the client. Normally the turn around time is one to two months. This process involves the customer and requires that the customer make changes and approves the website content. If the customer delays the process the over all project will take longer. The average time from custom design to adding the Website Platform and content is about 30 to 45 days (some projects can be shorter or longer depending on the customer's availability).
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Q. Can I accept payments through my CMS website?
A. Yes, BizAtomic can program PayPal into the CMS Website Platform to allow payment online.
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Q. Does CMS support ad banners?
A. Yes. Banners management is built in to the CMS Website Platform system.
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Q. What kind of training comes with the CMS system?
A. Online documentation is provided with each CMS system.
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Q. Can I get additional training?
A. Yes, live phone or classroom training can be purchased separately.
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Q. Can I use CMS as an Intranet or Extranet?
A. Yes. Because the CMS Website Platform has built in permissions you can use the system as an office intranet. The same system can be used for the public site and the intranet.
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Q. Does BizAtomic provide Search Engine Optimization services?
A. Yes, on a per quote basis. While all applications built by BizAtomic are designed to be search engine friendly. We also submit your website to over 400 search engines. However this in itself does not guarantee ranking in the search engines. To ensure search engine ranking success we recommend our professional Search Engine Optimization services.
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Q. Does CMS integrate with 3rd party software applications?
A. Yes- through the wrapper application. The CMS Website Platform will allow for any website and/or application with an HTML view to be displayed in the framework of the system as a frame set. The system doesn't read other set software and determine functions based on the other software.
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Q. Do I have to host my CMS website with Bizatomic?
A. No
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Q. What kind of support does BizAtomic provide for my CMS website?
A. Free technical support via email is provided with your CMS license.
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Q. Are there any hidden charges?
A. None. BizAtomic doesn't quote for the project in hours so there are no additional fees unless the customer is requesting additional work to be performed.
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Q. Do I own my CMS website?
A. Yes
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